Bonsai Tree Delivery Information

Bonsai Tree Delivery Information

Delivery Information

England, Wales & Southern Scotland Deliveries

Order before 12 noon for FREE next working day delivery OR choose your delivery date at the checkout

Standard Delivery
(next working day or choose your delivery date)
AM Delivery
(before 1pm)
Saturday or Sunday £5.99

Islands, Highlands & European Destinations

Delivery AddressChargeService
Highlands & Islands
(next working day or choose your delivery date) Offshore delivery takes 2 days on average.
£9.99 2 Days
Northern Ireland & Eire, Netherlands, Belgium, France, Germany, Luxembourg £14.99 2 Days
Austria & Denmark £16.99
3 Days
Italy, Spain & Sweden £25.00
3-5 Days

Bonsai Tree Delivery InformationYou will be notified as to the 1 hour delivery time slot by e-mail/text. If you are not going in you may reply ie. Please leave safe or with a neighbour. You may also change the delivery date by replying to the options if not suitable.

If there is nobody in to accept the delivery a card will be left to inform the recipient how he or she can collect the parcel or arrange re-delivery. It then becomes the recipients' responsibility to contact the courier and arrange a suitable delivery date. We accept no liability if the delivery is not made due to the recipient not being available. If the recipient fails to contact the courier in good time the goods will be returned to us and a charge will be made for re-delivery to that or an alternative address and any charges which we incur. 

It is possible for you to provide us with instructions as to where to leave your delivery if there is no one in to accept it. E.g. In the shed or with a neighbour. Instructions can be left when placing your order.

In the event that you select a business address we shall be deemed to have delivered to its intended recipient by delivering it to the reception area of the business address and receiving from a duly authorised representative a signed receipt of delivery.

We will deliver to the address as you enter it and can not accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service. We are unable to accept orders for delivery to any address containing a PO Box Number.