Contact Us
Everyone needs a little help from time to time. That’s why our friendly Bonsai Direct team is always here to support you, whether you’re choosing your first bonsai, caring for an existing tree, or simply need a bit of guidance along the way. You’ll find all the ways to get in touch with us below—we’re always happy to help and will do our best to respond as quickly as possible.
Our office hours are 9:00 – 16:00, Monday – Friday (excluding bank holidays). Please leave us a message and we will get back to you as soon as possible.
For Sales Help:
Email: You can email any queries via our Contact Form below.
Phone: To talk to one of our lovely team members about an order, please give us a call on 07860 165086 (Sales Only).
Bonsai Aftercare
If you have questions about your bonsai, please send us some photos. We can help much better if we can see your bonsai.
WhatsApp or Text: Send us some pictures on 07860 165086. We regret we are unable to answer bonsai aftercare questions by phone.
Email: You can email any queries via our Contact Form below.
DPD
99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:
0121 275 0500
If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.
Address (Office Only)
Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG
Please use the tabs below for information and answers to any questions you may have.
Do you individually photograph your indoor bonsai?
We individually photograph some of our indoor bonsai. Take a look at our Premium bonsai Range to find individually photographed bonsai. Furthermore, our Premium Range bonsai represent the best quality of bonsai.
We don’t individually photograph other indoor bonsai. However, they will be similar to the photograph shown. We are unable to individually photograph bonsai which are not in our Premium Range, so please don’t ask!
Do you individually photograph your outdoor bonsai?
We individually photograph nearly all of the bonsai in our outdoor section. Variation from the photograph will be indicated in the product description.
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Chinese Elm Indoor Bonsai for Beginners | Unique Serpentine Styling – Oozes Artistic Beauty£195.00 -
Chinese Sweet Plum Bonsai: Strong, Powerful Fruiting Tree£149.99
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Top Quality 15 year Beginners Indoor Bonsai in Black Gold Pot£185.00
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Incredible Chinese Elm Bonsai Tree | Neat, Commanding Presence & Impressive Stature in Miniature Form£165.00
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Woodland-Style Fruiting Chinese Sweet Plum Indoor Bonsai Tree with Multi-Toned Canopy£155.00
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Graceful Jade Money Tree with Fantastic Trunk Shape – Easy Beginners Bonsai – Symbolises Luck and Prosperity£165.00
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Premium Zanthoxylum Piperitum Bonsai: Fragrant, Easy Care, Indoor BeautyProduct on saleOriginal price was: £79.99.£59.99Current price is: £59.99. -
Tiny Money Tree Starter Bonsai with Lovely Form & Oriental Temple£39.99
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Spectacular Flowering Indoor Oriental Tea Tree Bonsai with Elegant Trunk Shape & Delicate White FlowersProduct on saleOriginal price was: £189.99.£149.99Current price is: £149.99.
Please keep in touch!
An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.
If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.
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