Contact Us


Sales

Office Hours:
9:00 – 16:00, Monday – Friday

Phone:
07860 165086 (Sales Only)

We regret we are unable to answer bonsai aftercare questions by phone.

Please Note: We are a small, family-run business, and we do not work weekends or bank holidays, but we will happily help you as soon as possible.


Bonsai Aftercare

If you have questions about your bonsai, please send us some photos.

Whatsapp: 07860 165086


DPD

99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:

0121 275 0500

If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.


Address (Office Only)

Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG

Please use the tabs below to find loads of info and answers to any questions you may have.

The Art of Bonsai

Bonsai Roots – Exposed above the soil

Exposed bonsai roots add immense character and artistic appeal

Roots are the one of the most important parts of any tree. The roots of a tree play a crucial role in its overall health and functionality. Functioning as the tree’s anchor, they secure it in the soil and provide stability against external forces. For example, wind and rain. Simultaneously, roots absorb water and essential nutrients from the soil. Acting as the tree’s lifeline for growth and development. Beyond their role in anchoring and nourishing the tree, roots also engage in a symbiotic relationship with soil microorganisms. Thus, aiding in nutrient absorption and promoting overall soil health.

Additionally, roots store energy reserves, ensuring the tree’s survival during periods of stress or unfavorable conditions. In essence, the roots of a tree serve as a vital support system. Sustaining the tree’s well-being and enabling its longevity.

If you go for a walk by a river or through a wood, you will often come across trees which have roots above soil. These exposed roots add so much beauty and character to bonsai trees. Therefore, it is only natural for people to want to recreate this in bonsai.

In the art of bonsai, exposed roots are so important and beautiful that they even have their own name; the nebari. The nebari of a bonsai helps visually balance a bonsai. It helps lead the eye from the pot up the tree.

Exposed roots in no way harm a bonsai. They are completely natural. We hope that you appreciate this wonderful attribute!

Exposed roots, gracefully winding and intertwining with the soil surface provide a visual spectacle. Also, they evoke a sense of age and character in the miniature tree. These roots tell a story of endurance. As they adapt and thrive in the bonsai pot, mirroring the resilience of their larger counterparts in the wild. The intricate patterns formed by exposed roots create a unique aesthetic, showcasing the intricate beauty between the tree and its environment.

Please keep in touch!

An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.

If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.

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Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.



Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You may wish to send us a photo of the items that you have received


Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.