Contact Us
Everyone needs a little help from time to time. That’s why our friendly Bonsai Direct team is always here to support you, whether you’re choosing your first bonsai, caring for an existing tree, or simply need a bit of guidance along the way. You’ll find all the ways to get in touch with us below—we’re always happy to help and will do our best to respond as quickly as possible.
Our office hours are 9:00 – 16:00, Monday – Friday (excluding bank holidays). Please leave us a message and we will get back to you as soon as possible.
For Sales Help:
Email: You can email any queries via our Contact Form below.
Phone: To talk to one of our lovely team members about an order, please give us a call on 07860 165086 (Sales Only).
Bonsai Aftercare
If you have questions about your bonsai, please send us some photos. We can help much better if we can see your bonsai.
WhatsApp or Text: Send us some pictures on 07860 165086. We regret we are unable to answer bonsai aftercare questions by phone.
Email: You can email any queries via our Contact Form below.
DPD
99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:
0121 275 0500
If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.
Address (Office Only)
Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG
Please use the tabs below for information and answers to any questions you may have.
Styles of Bonsai: Some inspiration
Firstly, there are many different styles of bonsai, all of which are produced from pruning and wiring. Here are a few of the most common ones:
Informal Upright (Moyogi)
This is the shape that you’ll most commonly encounter, and the way that most commercial growers will shape their bonsai.
Additionally, this tends to look the most aesthetically pleasing in the widest variety of settings.
Slanting (Shakkan)
Characterised, as is clear by the name, by the typically quite straight but leaning trunk.
The trunk should be carefully considered, to have the nebari pointing in the opposite direction to the lean.
Windswept (Fukinagashi)
Again, as is clear by the name, the fukinagashi style appears as though it has been grown in a strong prevailing wind.
Typically the branches will also be pointing in same direction.
Literati or Bunjin (Bunjingi)
Taken from the literati of imperial china, these bonsai tend to be stripped of their branches at the lower level with a crown of branches at the top.
This can be achieved with very hard pruning.
Twin Trunk (Sokan)
Typically this shape is achieved by allowing one of the young branches to grow much thicker than would otherwise be allowed.
The same effect could be achieve with growing two trees very close to one another, whose trunk then merge as they grow.
Formal Upright (Chokkan)
This is the most formal style of bonsai, and grown in similar fashion/shape as that of a chrismas tree; with a thick trunk at the base which gradually tapers. The branch structure follows a similar pattern.
Please keep in touch!
An eco-friendly bonsai tree from a small, independent UK business. We are conscious about our sustainability and are helping to fight the fight for clean air.
If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.
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