Welcome to Bonsai Direct! Please use the tabs below to find loads of info and answers to any questions or concerns you may have.
If you can’t find the answer to your question, please use the form on the relevant tab to contact us.

The Art of Bonsai

What is a bonsai Tree?

A bonsai is a small tree in a pot. The word ‘bonsai’ literally translates to ‘potted tree’. However, a bonsai is also a work of art, one which is never finished. Over many years, each tree is skilfully styled and trained, from the branches, to the trunk, and even the roots. This is a lengthy and delicate process, but is more than worth it! Each little tree is styled of a fully-grown one; when we are out on a walk, we are constantly looking at the mature beauties that can be found everywhere, and we bring the very best bits to our bonsai.

A bonsai tree is a tiny tree that we grow in a pot. We create them by styling. Using techniques such as carefully trimming, wiring and shaping the tree to look small and beautiful.

A Bonsai is a Living Piece of Art

Having a bonsai in your home or garden adds a touch of calm and nature. It’s like having a living piece of art. The small tree can bring a sense of peace and relaxation. Plus, taking care of a bonsai is a bit like having a special plant friend. You water it, make sure it gets sunlight, and enjoy watching it grow. It’s a simple way to bring a bit of the outdoors into your living space.

However, buying a bonsai is just the beginning. Once you have received your new house-mate, you can continue to work with it to create your perfect bonsai.

An important point to remember is that the tree is alive! With the right care, they can live for hundreds of years, but they will die if the care is not quite right. Take a look at our ‘Bonsai Care’ tab to get the most from your bonsai.

You can learn more about the art of bonsai, growing and caring for bonsai from our social media pages. Find us on FacebookInstagramTwitterTikTok and Pinterest for behind the scenes, tutorials and lots of other care advice!

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This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.
Click or drag files to this area to upload. You can upload up to 3 files.
You may wish to send us a photo of the items that you have received
Click or drag files to this area to upload. You can upload up to 4 files.

Still need more help? If the tabs above don’t answer your question, we are here to help.

We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and we find that after this time they have been out of our care for too long. However, we are always here to help, so contact us and send a photo using the button below. Thank you for your understanding.

Office Hours:
9:00 – 16:00, Mon – Fri

Please Note: We do not work weekends or bank holidays
01363 877752 (Sales Only)

We regret we are unable to answer specific bonsai care and health questions over the phone, so kindly email a photo using the button above.
Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
EX17 6NG

Please note, if you have requested Monday delivery DPD may try to deliver over the weekend. This is to help prevent them falling behind, you can control this once you have received your 1-hour time slot.