Welcome to Bonsai Direct! Please use the tabs below to find loads of info and answers to any questions or concerns you may have.
If you can’t find the answer to your question, please use the form on the relevant tab to contact us.
Bonsai quality and service are our highest priorities. We grow all of our trees with the best possible care and attention to detail. Every week, we check and prune the bonsai. This ensures that they are in the best possible shape. So we hand-style them in the traditional way. Therefore, every bonsai is unique and is artistically beautiful. We assure you we will only send bonsai in perfect health. Our quality bonsai embody the pinnacle of meticulous care and expertise. Cultivated with precision, each tree reflects a harmonious balance of form and vitality. These trees thrive with lush foliage and appealing aesthetics, suitable for both beginners and enthusiasts.
We offer 2 ranges of bonsai. Our premium indoor collection are in better quality pots with ceramic drip trays and are individually photographed. All other indoor bonsai will look very similar to the photograph. Unfortunately, we are unable to individually photograph bonsai that are not in our Premium Range.
Bonsai Direct’s Premium range is a testament to the artistry and dedication when cultivating exquisite living masterpieces. Each bonsai in this collection is meticulously chosen for its rare beauty, superior craftsmanship, and exceptional quality. These sculptures showcase a harmonious blend of artistic finesse and horticultural expertise, embodying the essence of tranquillity and balance. With carefully nurtured roots and precisely pruned branches, Bonsai Direct’s Premium range offers enthusiasts a captivating glimpse into the timeless world of bonsai mastery. Elevating interior spaces with a touch of nature’s elegance, these premium bonsai exemplify the pinnacle of horticultural artistry, inviting enthusiasts to embark on a journey of aesthetic discovery and appreciation.
We offer free next working day on all bonsai. Alternatively, you can choose your preferred delivery date at the checkout. You have the option to add any gifting extras including gift wrap, balloons, and personalised hanging tags once you add the bonsai to the basket. You will also receive a care guide with tips, general variety information and symbolism with each bonsai.
Please keep in touch!
An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.
If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.
Make sure you sign up for our newsletter (at the bottom of the page) for priority access to new products and exclusive offers. You can also find us on Facebook, Instagram, Twitter, TikTok and Pinterest for behind the scenes, tutorials and lots of other care advice!
Still need more help? If the tabs above don’t answer your question, we are here to help.
We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and we find that after this time they have been out of our care for too long. However, we are always here to help, so contact us and send a photo using the button below. Thank you for your understanding.
9:00 – 16:00, Mon – Fri
Please Note: We do not work weekends or bank holidays
01363 877752 (Sales Only)
We regret we are unable to answer specific bonsai care and health questions over the phone, so kindly email a photo using the button above.
Bonsai Direct (Office Only)
Please note, if you have requested Monday delivery DPD may try to deliver over the weekend. This is to help prevent them falling behind, you can control this once you have received your 1-hour time slot.