Welcome to Bonsai Direct! Please use the tabs below to find loads of info and answers to any questions or concerns you may have.
If you can’t find the answer to your question, please use the form on the relevant tab to contact us.

The Art of Bonsai

Bonsai Height | How we Measure of Bonsai Trees?

The definition of a bonsai is a tree in a pot. The Japanese word ‘bonsai’ is broken down into ‘bon’, meaning pot or dish, and ‘sai’ meaning tree or plant. Therefore, a tree without a pot is just a tree, and a pot without a tree is just a pot. It is only when we put the tree and the pot together that we get a bonsai. Because you cannot have a bonsai without both the tree and the pot, we take the bonsai height from the bottom of the pot to the top of the tree, to give the total height of the bonsai. We measure all our bonsai in cm.

When measuring the overall size of a bonsai tree, it’s important to note that there might be a variation of up to 10%. This fluctuation is be attributed to several factors. One of which is the seasonal growth cycle. Bonsai trees often experience more vigorous leaf growth during spring and summer, influencing their overall height at different times of the year.

Bonsai Height - Showing how we measure the total height of a bonsai tree

Additionally, frequent pruning is a common practice in bonsai care. It can occur weekly during the main growing season. This trimming can introduce variations in height as well. Despite our efforts to maintain consistency, individual bonsai trees may exhibit slight differences even when aiming for the same advertised height. These natural fluctuations contribute to the uniqueness of each bonsai.

If you view the ‘specifications’ tab on every bonsai tree product this will give you an overview of the overall height of the bonsai, its age, trunk diameter and pot size. We hope that you find this information helpful to choosing a bonsai for your specific position.

Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.



Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You may wish to send us a photo of the items that you have received


Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.




If the tabs above don’t answer your question, we are here to help.

We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and we find that after this time they have been out of our care for too long.
However, we are always here to help; if you have any questions about your bonsai, please send us some photos. Thank you for your understanding.

Email Us
SalesAftercareAddress (Office Only)DPD
Office Hours:
9:00 – 16:00, Monday – Friday

Phone:
07860 165086 (Sales Only)

Please Note: We do not work weekends or bank holidays		If you have questions about your bonsai,
please send us some photos.

Email:
help@bonsaidirect.co.uk

Whatsapp:
07860 165086

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Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG		99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:

0121 275 0500

If you have requested Monday delivery, DPDmay try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.