Contact Us
Sales
Office Hours:
9:00 – 16:00, Monday – Friday
Phone:
07860 165086 (Sales Only)
We regret we are unable to answer bonsai aftercare questions by phone.
Please Note: We are a small, family-run business, and we do not work weekends or bank holidays, but we will happily help you as soon as possible.
Bonsai Aftercare
If you have questions about your bonsai, please send us some photos.
Whatsapp: 07860 165086
DPD
99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:
0121 275 0500
If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.
Address (Office Only)
Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG
Please use the tabs below to find loads of info and answers to any questions you may have.
Contact us for help if you cannot find the answers to your bonsai / order questions!
Find the answers to any bonsai or order questions is by browsing the tabs on this page.
If you can’t find the answer to your question, please contact us using the form below.
Please Note: We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and after this they have been out of our care for too long. However, we are always here to help, so feel free to send us a photo using the button below. Thank you for your understanding.
Please keep in touch!
An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.
If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.
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