Contact Bonsai Direct
Everyone needs a little help from time to time. That’s why our friendly Bonsai Direct team is always here to support you, whether you’re choosing your first bonsai, caring for an existing tree, or simply need a bit of guidance along the way. You’ll find all the ways to get in touch with us below—we’re always happy to help and will do our best to respond as quickly as possible.
Our office hours are 9:00 – 16:00, Monday – Friday (excluding bank holidays). Please leave us a message and we will get back to you as soon as possible.
Sales
To talk to one of our lovely team members about an order, please give us a call on 07860 165086 (Sales Only).
You can email any queries via our Contact Form below.
Bonsai Aftercare
If you have questions about your bonsai, please send us some photos. We can help much better if we can see your bonsai.
WhatsApp or Text: Send us some pictures on 07860 165086. We regret we are unable to answer bonsai aftercare questions by phone
Delivery
99% of orders arrive on the selected date. If you need help with a delivery, please call DPD. If you have requested Monday delivery, DPD may try to deliver over the weekend. You can control the delivery date once you have received your 1-hour time slot.
