Contact Us


Sales

Office Hours:
9:00 – 16:00, Monday – Friday

Phone:
07860 165086 (Sales Only)

We regret we are unable to answer bonsai aftercare questions by phone.

Please Note: We are a small, family-run business, and we do not work weekends or bank holidays, but we will happily help you as soon as possible.


Bonsai Aftercare

If you have questions about your bonsai, please send us some photos.

Whatsapp: 07860 165086


DPD

99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:

0121 275 0500

If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.


Address (Office Only)

Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG

Please use the tabs below to find loads of info and answers to any questions you may have.

Bonsai Care
how to prune a bonsai

How to prune a bonsai.

Pruning is an important part of growing bonsai. If you allow the shoots to get too long, you will find that the leaves closer to the trunk drop and the bonsai starts to look very straggly. Pruning your bonsai regularly will encourage new buds to form further down the branches, and creates a neat look. Check out our video for more on how to prune a bonsai.

Pruning, or not pruning, a bonsai can completely change the overall appearance of a bonsai. It is also a lot of fun!

Please keep in touch!

An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.

If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.

Make sure you sign up for our newsletter  (at the bottom of the page) for priority access to new products and exclusive offers. You can also find us on Facebook, Instagram, Twitter, TikTok and Pinterest for behind the scenes, tutorials and lots of other care advice!

Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.



Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You may wish to send us a photo of the items that you have received


Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.