Welcome to Bonsai Direct! Please use the tabs below to find loads of info and answers to any questions or concerns you may have.
If you can’t find the answer to your question, please use the form on the relevant tab to contact us.

Bonsai Care

When should I repot my bonsai tree?

When should I repot my bonsai tree? Your bonsai will be absolutely fine in the pot in which it arrives for at least one year. Like all pot plants, bonsai can get pot bound and it is important to give the roots room to grow.

Ideally, you should repot (into a larger pot) or root prune (if going back into the same pot) an indoor bonsai in warmer summer months. You should only repot outdoor bonsai in late February or early March.

All bonsai will need repotting very 1 – 5 years. The exact time depends on the size and type of the tree, and the dimensions of the pot. It is usually obvious when the tree needs repotting, as it begins to look out of proportion in comparison with the pot.

For articles on how to re-pot your bonsai please CLICK HERE.

Should I repot a bonsai when it is struggling?

It is very common for people to think they need to repot a struggling bonsai. However, this is just about one of the worst things you can do! When a bonsai is struggling for some reason, it is really important to not disturb the roots in any way, as this can often make the problem worse. If your bonsai is struggling, please take a look at our interactive troubleshooter, and follow the advice given.

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An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.

If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.

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This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.
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You may wish to send us a photo of the items that you have received
Click or drag files to this area to upload. You can upload up to 4 files.

Still need more help? If the tabs above don’t answer your question, we are here to help.

We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and we find that after this time they have been out of our care for too long. However, we are always here to help, so contact us and send a photo using the button below. Thank you for your understanding.

Office Hours:
9:00 – 16:00, Mon – Fri

Please Note: We do not work weekends or bank holidays
01363 877752 (Sales Only)

We regret we are unable to answer specific bonsai care and health questions over the phone, so kindly email a photo using the button above.
Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
EX17 6NG

Please note, if you have requested Monday delivery DPD may try to deliver over the weekend. This is to help prevent them falling behind, you can control this once you have received your 1-hour time slot.