Contact Us


Sales

Office Hours:
9:00 – 16:00, Monday – Friday

Phone:
07860 165086 (Sales Only)

We regret we are unable to answer bonsai aftercare questions by phone.

Please Note: We are a small, family-run business, and we do not work weekends or bank holidays, but we will happily help you as soon as possible.


Bonsai Aftercare

If you have questions about your bonsai, please send us some photos.

Whatsapp: 07860 165086


DPD

99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:

0121 275 0500

If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.


Address (Office Only)

Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG

Please use the tabs below to find loads of info and answers to any questions you may have.

Bonsai Care
Yellow bonsai tree leaves

Will my indoor bonsai drop its leaves in winter?

Most indoor bonsai will drop some of their leaves during winter. This is because of the temperature change, and some bonsai will drop more leaves than others. You may find that the leaves turn yellow (but not crispy) and drop. This is completely normal and nothing to worry about. During winter, it is important to remember that the bonsai will not be growing as fast as they would during summer, so it may take a while before you see the new growth coming through. This will also mean that the bonsai will need less water during colder months, so don’t don’t be worried if you feel you aren’t watering your bonsai very much!

Will my outdoor bonsai drop its leaves in the winter?

If your bonsai is evergreen, then it won’t loose its leaves in the winter, which means you should have a lovely canopy all year round!

If you have a deciduous variety of bonsai, then the bonsai will drop all of its leaves over winter. This is a wonderful time to admire and truly appreciate the trunk and branch structure of your bonsai.

Please keep in touch!

An eco-friendly bonsai tree from a small, independent UK business who are conscious about their sustainability and are helping to fight the fight for clean air.

If you are unsure about which bonsai tree is best for you, for your gift, or you have any other queries, please contact us and one of our friendly team will get back to you.

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Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.



Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You may wish to send us a photo of the items that you have received


Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.