Welcome to Bonsai Direct! Please use the tabs below to find loads of info and answers to any questions or concerns you may have.
If you can’t find the answer to your question, please use the form on the relevant tab to contact us.

Bonsai Care

Can I have a pet and a bonsai?

Yes, of course you can. Nearly all varieties of indoor bonsai are pet-safe, so don’t worry – your pet can stay! You may have read somewhere online that bonsai are toxic to pets, but please be assured that, in general, this is not true. You can definitely grow cat and dog friendly bonsai trees.

The only variety of bonsai that we sell which IS toxic to animals is the Pyracantha, as the berries are poisonous.

Holly's fun little dog with the bonsai trees

Cat Friendly Bonsai Trees

Here at Bonsai Direct, we have 4 cats on our nursery at all times. We have never had any problems with our bonsai or our cats from having them on the same site. Our cats actually love to help us grow our bonsai!

Holly also brings her little dog ‘Pogo’ to the nursery everyday and the bonsai trees cause absolutely no problems.

Twiglet the cat beneath our bonsai trees

Cats and dogs can coexist harmoniously with bonsai trees in both indoor and outdoor settings. Creating a tranquil and nature-infused atmosphere within your home or garden. Bonsai trees are generally safe for pets as they do not produce toxic substances that pose a threat to cats and dogs. However, it’s crucial to consider the specific needs and behaviors of your pets to ensure a seamless integration.

In indoor environments, placing bonsai trees on elevated surfaces or using decorative barriers can help prevent curious pets from disturbing the delicate arrangements. Providing sufficient space for your pets to move around without knocking over the bonsai pots is also essential. Additionally, choosing sturdy and stable containers can add an extra layer of security. Outdoor gardens offer a more natural setting for both bonsai trees and pets. The greenery and natural elements contribute to a calming environment for animals. Well-placed bonsai specimens can enhance the overall aesthetics of the space. Training pets to respect the designated areas for bonsai trees, along with incorporating pet-friendly plants, can further ensure a peaceful coexistence.

Overall, with thoughtful planning and consideration, bonsai trees and pets can thrive together. Thus, creating a serene and balanced environment that benefits both the plants and the animal companions in your home or garden.

Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
This helps us resolve your problem more promptly. We also communicate directly with DPD who need us to ensure damages are reported within 24 hours of delivery.



Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You may wish to send us a photo of the items that you have received


Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.




If the tabs above don’t answer your question, we are here to help.

We regret that we are unable to refund or exchange any bonsai after 7 days of delivery. This is because they are live plants and we find that after this time they have been out of our care for too long.
However, we are always here to help; if you have any questions about your bonsai, please send us some photos. Thank you for your understanding.

Email Us

SalesAftercareAddress (Office Only)DPD
Office Hours:
9:00 – 16:00, Monday – Friday

Phone:
07860 165086 (Sales Only)

Please Note: We do not work weekends or bank holidays		If you have questions about your bonsai,
please send us some photos.

Email:
help@bonsaidirect.co.uk

Whatsapp:
07860 165086

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Bonsai Direct (Office Only)
Upcott Barns,
Morchard Bishop
Devon
EX17 6NG		99% of orders arrive on the selected date. If you need help with a delivery, please call DPD:

01212 754815

If you have requested Monday delivery, DPD may try to deliver over the weekend to keep on top of parcels. You can control the delivery date once you have received your 1-hour time slot.